There is a simple process you can do online without any paperwork. I'm an International customer, how do I make a return? Return Steps: 1. Firstly, repack and reseal the items you wish to return, ensuring that you have removed any old address labels from the original ASOS packaging. Discover the returns options in the UK at ASOS - FREE 28 day returns in the UK via Collect Plus, Doodle, Hermes, Pass My Parcel, Royal Mail, and toYou. How do I return something to you from the US? The retailer does not need to be listed to enable you to return an item to them. If you return your order between 29-45 days of it being delivered, you’ll receive your refund in the form of a gift voucher and are subject to our Returns Policy – click here for more info. RETURN TO SENDER: If we receive a package that is returned to sender (returned to The ZigZag Stripe) due to being undeliverable because the address is incorrect we will do a return on the items and refund your form of payment. Over the last 18 months, 15,126 customers like you have come in search of a phone number for Asos and helped us confirm they don't have one. Please Note the Following: We WILL NOT ACCEPT returns … If you have chosen a home collection then the courier will arrive at your chosen pick-up address on the date and time requested. Address Line 2: Please enter the item code and item value in the section below. Important: You must select Jersey as the country and not the UK. Asos joins a list of bidders for the fashion house, with the likes of Authentic Brands, the US owner of Barneys department store, and online rivals Shein and Boohoo thought to be in the running. Revenue loss, combined with fears about return fraud, which is estimated to cost the US retail industry about $18.4 billion per year, is what Asos is targeting with its new policy. ASOS Marketplace operates a zero tolerance policy towards counterfeit goods and will work to ensure you are not left out of pocket. We’ve extended our Returns Policy for Christmas 2020. In a list of sweeping changes, the clothing behemoth said it's now extended its returns … How do I return or cancel my order? You can only return orders purchased directly. I don't have a US returns note, how do I get a new one? Just go to your ASOS account, request a return there easily. How do I return my order in Canada using Canada Post? For more information on how to return … This information should be exactly the same as on your delivery note or original email confirmation. Search by postcode, street or address … In most cases, there’ll be a returns slip in the package. It’s now easier than ever to return your ASOS items. Asos Return Label | Return Labels {Label Gallery} Get some ideas to make labels for bottles, jars, packages, products, boxes or classroom activities for free. Step 1. Instead, customers can create a return online. 3. Orders placed from 01 November 2020 – 24 December 2020 can be returned up until 31 January 2021, for a full refund back to your original payment method. If you’re based in the US, you can return items to ASOS within 45 days of receiving your original order. I'm an International customer, how do I make a return? This could be either your post code, telephone number or email address… If you choose to return through another method, it's your responsibility to pay for your return. Customers in the US and Canada will no longer receive a paper returns slip in their order. There's no need to write a returns address on your parcel, as the label you print has all the details we need for it to reach our warehouse. The return address to send to is ASOS, on Barlby Road, Selby, YO8 5BL. Please make sure your parcel is under 44lb and doesn't exceed 16x22x21in, otherwise UPS Ground may not be able to accept it. 60,546 people have already reviewed ASOS. You must explain your reason for return … tags have been removed or there are signs of wear) and we’re unable to put it back into stock, we may not be able to accept your return and we may have to send it back to you. Return through USPS … Instead, customers can create a return online. To find your closest UPS Ground post office click here. No exceptions. To create a return, head to ‘My Account’, then ‘My Orders’ and follow the instructions. Read about their experiences and share your own! Your return will be … As with any transaction, please use ASOS Marketplace's Feedback system to review the seller's product and service for your transaction, but please don't leave feedback until the transaction is complete. If you have chosen a drop off service, take your return to the most convenient drop point. Login to your ASOS account to apply online return / exchange. Return through your local UPS Ground location in over 47,000 locations. 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